CTI technicians were on time, professional, knowledgeable, and personable. They quickly identified the issue and addressed it. I will use their service again, guaranteed.
I have been using CTI for service for many years and I always get the same high quality of service. All the technicians are knowledgeable, friendly, polite, and respectful. Service is performed in a timely manner and most importantly I TRUST them to tell me and do the right thing.
Best in town..
Very professional and thorough. Also appreciate that the technician gives valuable feedback.
In response to your request for a review of my last experience with CTI. First of all, my AC is now working up to par and I couldn't be more pleased. The service man was polite, pleasant, informative and acted in a professional manner. Give him my thanks and gratitude. In the event service of another kind is necessary I'm sure I will think of CTI.
Great experience!! They got our furnace
fixed quickly and were very nice and told us what was happening along the way! Definitely recommend using them!!
Very Happy with the entire process! Highly recommend.
Evan was very friendly and efficient in checking our furnace. He was prompt and arrived on time. What I like about this company is that they are honest, and trustworthy.
Very timely and friendly. Took care of the issue and explained everything. I would recommend them and will use their service again.
On time, prompt service and figured out the problem quickly.
Always professional. Very descriptive with concerns.
CTI mechanical is an asset to the Battle Creek Community! In the past I have used them for minor repairs due to the Kyger's being such an awesome Family. They care about their community and are overall wonderful people. This time around I found myself without heat and needing a new furnace heading into a cold January weekend. He sent over 3 technicians the same day who worked hard to get the job done and were very personable. Once again excellent service from CTI mechanical and I am beyond grateful for them!
Final work on installation of Kohler generator. As usual, all contact with any of your employees is pleasant and informative. This extends to your subcontractors as well. Today, with Evan, I had many questions and he explained everything, showed me what I needed to know and helped me to be comfortable with my new generator. Many thanks to CTI for great service again.
Furnace was making a screeching sound and smelled hot. The technician came the next day and installed a new blower fan.
He was very professional, explained the cost, and installed new one - got us back running in no time at all. Thank you CTI Mechanical !
Great people to work with
Efficient maintenance. Very satisfied, will use again.
Cody performed service call on our boiler that had turned the house into a sauna. Great, courteous service!
Great mechanical contractors!!!!!!!!!!!@@
Knowledgeable, informative and friendly. They sell excellent equipment
Great service. Honest and very professional. Got here quickly when we had a problem.
Very good service and explaining of service.
Furnace wasn't repairable, to old to obtain parts for it on top of being converted from oil burner. Tech was friendly and knowledgeable, highly recommended to be first place to call
Everything is fine, quick efficient & on time.
Evan always explains any of my concerns.
If you are looking for a new HVAC system or even for a repair on your current system look no further than CTI Mechanical! The main HVAC brands are so competitive today you can't go wrong with any of them. The real difference is in the service and install you receive! CTI staff are the best in a 100 mile radius of Battle Creek! They are fast, prompt, efficient, couteous and have the utmost respect for their clients and their client's property. One of their competitors who gave us our second quote was late, distracted, and in a hurry to cram double the workload in for the day to have the next day off for a longer weekend to get his pontoon out of the water. He left without discussing with us a single model. Go with CTI! The service and install will make all the difference in your world! You may have to pay a little more but it beats having an HVAC tech trying to use an outboard motor to run your AC!?
Always a great experience.
My sincere thanks to the whole CTI crew!
Was on time really nice and got right to work. Did a stand up job.
The receptionist very pleasant and professional when I called. Kevin Moody, technician, was very friendly, informative and on time.
Service person was on time, friendly and efficient. Even pointed out that my batteries for thermostat needed changing.
Always on time and get it done. Great !