Privacy Policy

Information We Collect

We may collect several types of information from and about users of this website, including:

• Personally identifiable information such as name, email address, mailing address, and telephone number.
• Information about your internet connection, device, browser type, operating system, and usage details.

How We Collect Information

Information may be collected in the following ways:

• Information you provide by filling out forms on this website.
• Records and copies of correspondence if you contact us.
• Automatically collected data through cookies and similar technologies.

Automatic Data Collection Technologies

As you navigate through this website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits, traffic data, logs, and pages accessed.
• Information about your device and internet connection, including IP address, browser type, and operating system.

This information is primarily statistical and may be maintained or associated with personal information to help improve website functionality and user experience.

Technologies We Use

• Cookies: Small files placed on your device to help the website function properly and enhance user experience. You may refuse cookies through your browser settings, though some features may not function properly.
• Local storage and similar technologies: Used to store user preferences and improve navigation.
• Web beacons and pixels: Small electronic files used to collect website usage statistics and verify system integrity.
• Analytics tools: Third-party analytics services may be used to evaluate website usage and compile activity reports.
• Advertising tools: Marketing and advertising technologies may be used to understand user interaction and deliver relevant advertisements on other platforms.

How We Use Your Information

Information collected may be used to:

• Present and operate the website and its content.
• Respond to inquiries and provide customer support.
• Improve, optimize, and develop website functionality.
• Analyze website performance and usage trends.
• Fulfill purposes for which the information was provided.
• Carry out any other purpose disclosed at the time of collection or with user consent.

Disclosure of Information

We may disclose aggregated information that does not identify individuals without restriction.

We may also disclose personal information:

• To contractors, service providers, and third parties who support website operations and are required to maintain confidentiality.
• In the event of a merger, sale, transfer, restructuring, or similar transaction involving website assets.
• For any purpose disclosed at the time the information is provided or with user consent.
• To comply with legal obligations, court orders, or government requests.
• To enforce applicable terms of use or protect rights, property, or safety.

Data Security

Reasonable administrative, technical, and physical safeguards are implemented to protect personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

Personal information is retained only for as long as reasonably necessary to fulfill the purposes for which it was collected, comply with legal obligations, and support legitimate operational needs. When no longer required, information is securely deleted.

Third-Party Links

This website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We are not responsible for the content, practices, or privacy policies of third-party sites.

California Privacy Rights

California residents may have additional rights regarding their personal information under applicable state laws. Requests related to these rights may be submitted using the contact information available in the footer of this website.

Do Not Track Signals

This website honors Do Not Track (DNT) browser signals where supported. When a DNT signal is enabled, certain tracking technologies may be limited or disabled.

Children Under 13

This website is not intended for children under the age of 13. Personal information from children under 13 is not knowingly collected. If such information is discovered, it will be deleted.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically. The effective date of the most recent version will be indicated at the top of the policy. Continued use of the website constitutes acceptance of any changes.

Consent to Receive SMS Messages

By providing your mobile phone number through any form on this website (including contact forms, service request forms, appointment scheduling forms, or opt-in checkboxes), you consent to receive text messages from CTI Mechanical Contractors related to customer service, appointment reminders, service updates, billing notifications, and business communications.

Message frequency may vary based on your interactions and services requested.

Message and Data Rates may apply.

You can opt out of receiving text messages at any time by replying STOP.

You can receive additional help by replying HELP.

We do not share, sell, rent, or disclose mobile opt-in information to third parties for marketing or promotional purposes.

Your information will be handled in accordance with our Privacy Policy, which can be viewed here: https://ctimechanical.com/privacy-policy/

Contact Information

If you have questions regarding this Privacy Policy, please refer to the contact information provided in the footer of this website.